The Omnichannel and Contact Center Experts
Enabling Enterprises to architect customer experiences across industries
key to success
The TeleApps Services Portfolio
Professional Services
Architect, implement and integrate customer experience and interaction products, technologies and custom application for enterprise systems across industries
Staff Augmentation
Bridge skill gaps, meet temporary requirements or simply augment your teams for scale with our trained and experienced contact center technology specialists.
Support Services
TeleCare support services and service management ensures that your issues are resolved quickly, irrespective of the time zone, thanks to our follow-the-sun remote services model.
Customer Experience
Transform your customer's experience with our technology solutions that create greater engagement and provide contextual marketing opportunities leading to high customer satisfaction.
As a leading cloud contact center provider, TeleApps revolutionizes contact centers with its comprehensive cloud contact center services. With our cloud contact center as a service (CCaaS) solutions, businesses can optimize their customer contact center solutions, ensuring exceptional contact center customer service and elevated customer experiences. Our unified platform seamlessly integrates voice, email, chat, and social media interactions, delivering a seamless customer experience. By leveraging our flexible cloud contact center services, organizations can eliminate complex infrastructure requirements and achieve easy scalability. With advanced analytics and personalized interactions, TeleApps enables businesses to elevate the contact center customer experience. Choose TeleApps as your trusted cloud contact center provider for efficient, cost-effective, and customer-centric contact center solutions.
user stories
Case Studies
Banking
Empowering agents by providing customer information on their desktops quickly for efficient and speedy customer query handling .
DOWNLOADResourcing
A large MNC bank wanted to provide consistent customer experience across geos and wanted a single unified IVR platform instead of managing multi-vendor IVR platforms
DOWNLOADTelecom-UAE
A large MNC MVNO in the Middle East increased agent productivity and delivered superior CX .
DOWNLOADTelecom-Africa
How a telecom service provider in Africa with 80 million subscribers was able to offer self-service to its subscribers and empower their Call Center agents to do more.
DOWNLOADTalk To Us For Improving Customer Engagement
If your business needs to up the ante on customer experience and provide better customer engagement, connect with us. We’ll make it happen.
Our Valued Partners
