key to success

The TeleApps Services Portfolio

Professional Services
Architect, implement and integrate customer experience and interaction products, technologies and custom application for enterprise systems across industries
Staff Augmentation
Bridge skill gaps, meet temporary requirements or simply augment your teams for scale with our trained and experienced contact center technology specialists.
Support Services
TeleCare support services and service management ensures that your issues are resolved quickly, irrespective of the time zone, thanks to our follow-the-sun remote services model.
Customer Experience
Transform your customer's experience with our technology solutions that create greater engagement and provide contextual marketing opportunities leading to high customer satisfaction.
user stories

Case Studies

Banking
Empowering agents by providing customer information on their desktops quickly for efficient and speedy customer query handling .
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Resourcing
A large MNC bank wanted to provide consistent customer experience across geos and wanted a single unified IVR platform instead of managing multi-vendor IVR platforms
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Telecom
A large MNC MVNO in the Middle East increased agent productivity and delivered superior CX .
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Telecom
How a telecom service provider in Africa with 80 million subscribers was able to offer self-service to its subscribers and empower their Call Center agents to do more.
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Talk To Us For Improving Customer Engagement

If your business needs to up the ante on customer experience and provide better customer engagement, connect with us. We’ll make it happen.

Our Valued Partners